Our customers’ confidence in our ability to provide premier financial services while preserving the integrity of their personal information is the cornerstone of Union Bank’s success and reputation. As technology enhances our ability to deliver our services in new innovative ways, we understand your concerns of how this development may impact your personal privacy. We recognize our responsibility not only to protect the financial assets entrusted to us, but also to respect the privacy expectations of our customers. Our commitment to that responsibility is outlined in our adoption of the following privacy principles:


We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications or other forms,
  • Information about your transactions with us, our affiliates, or others,
  • Information we receive from a consumer-reporting agency


We may disclose the following information to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements:

Information we receive from you on applications or other from, such as your name, address, social security number, assets, and income

In these instances, our agreements with these types of third parties prohibit the use of this information for any other purpose. We do not share customer information with outside companies for purposes of selling their products and services to you. WE DO NOT SELL “CUSTOMER LISTS”.

The entity with whom we share nonpublic personal information is a service provider that performs marketing services on our behalf.


We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. As stated previously, Union Bank will only use personal customer information for legitimate business purposes. This extends to limiting your personally identifiable information to those Union Bank employees with a business reason to know such information about you. We educate employees on the importance of customer privacy. We have outlined our standard for employee confidentiality in our corporate Personal Policy, and Customer Information Security Policy which are provided to each employee. Breaches of our confidentiality principles are grounds for disciplinary action against the employee.

We may maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information. Union Bank continually maintains and updates appropriate security standards and procedures regarding unauthorized access to customer information. We are committed to utilizing the newest technologies to enhance these standards and to keep the information you provide to us secure and confidential. All of our operational and data processing systems are in a secure environment that protects your account information from being accessed by unauthorized third parties.


Union Bank is committed to maintaining the integrity of your financial information. We have developed procedures to insure our customer records are accurate, current and complete in accordance with reasonable commercial standards. Our employees are prepared to respond to your request to correct inaccurate information in a timely manner. You may direct such request to Union Bank, Attn: Bank Operations, P.O. Box 177, Sistersville, WV 26175. Additionally, when you open certain types of accounts with us, we will provide you with disclosures outlining specific procedures for you to follow should you find an error or unauthorized transaction on your account.

If you decide to close your account(s) or become an inactive customer; we will continue to adhere to the privacy policies and practices described in this notice.